Full-Time Guest Services Coordinator

4 weeks ago


CombressouslesCôtes, Grand Est, United States Emergency Physicians Professional Association Full time

Job Summary:

The Urgency Room is seeking a highly skilled Guest Services Coordinator to join our front desk team. As the first point of contact for patients and guests, this role requires excellent customer service skills, technical proficiency, and a reliable demeanor.

Key Responsibilities:

  • Provide exceptional customer service to patients and guests, ensuring a welcoming and valued experience.
  • Use practical judgment for initial triage and accurately register patients for care, collecting vital demographic information and verifying insurance coverage.
  • Support the initial rooming of patients and assist with front desk reception administrative tasks.
  • Work a variety of shifts, including day and evening hours, with occasional travel to other Urgency Room locations.

Requirements:

  • Customer service-focused individual with excellent communication skills.
  • Technical proficiency with ability to learn new systems and software.
  • Reliable and flexible team player with ability to work in a fast-paced environment.

What We Offer:

  • A competitive hourly wage of $21-$22.
  • A $1600 sign-on bonus.
  • A dynamic and supportive work environment.

Location: Eagan, Minnesota



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