Full-Time Guest Services Coordinator

4 weeks ago


CombressouslesCôtes, Grand Est, United States Emergency Physicians Professional Association Full time

Job Description

We are seeking a highly skilled Guest Services Coordinator to join our front desk team at the Urgency Room. As the first point of contact for patients and guests, this role requires excellent customer service skills, technical proficiency, and a reliable work ethic.

Key Responsibilities:

  • Provide exceptional customer service to patients and guests, ensuring a welcoming and valued experience.
  • Use practical judgment for initial triage and accurately register patients for care, collecting vital demographic information and verifying insurance coverage.
  • Support the initial rooming of patients and assist with front desk reception administrative tasks.

Work Schedule:

This full-time position includes a mix of day and evening shifts, with every other weekend and 4 holidays per year. Day shift is 7:30am-3:30pm, and evening shift is 2:30pm-10:30pm. Travel to other Urgency Room locations may be required on an as-needed basis.

Location:

Eagan, Minnesota

For more information, please visit our website.



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