Full-Time Guest Services Coordinator
4 weeks ago
Job Description
We are seeking a highly skilled Guest Services Coordinator to join our front desk team at the Urgency Room. As the first point of contact for patients and guests, this role requires excellent customer service skills, technical proficiency, and a reliable work ethic.
Key Responsibilities:
- Provide exceptional customer service to patients and guests, ensuring a welcoming and valued experience.
- Use practical judgment for initial triage and accurately register patients for care, collecting vital demographic information and verifying insurance coverage.
- Support the initial rooming of patients and assist with front desk reception administrative tasks.
Work Schedule:
This full-time position includes a mix of day and evening shifts, with every other weekend and 4 holidays per year. Day shift is 7:30am-3:30pm, and evening shift is 2:30pm-10:30pm. Travel to other Urgency Room locations may be required on an as-needed basis.
Location:
Eagan, Minnesota
For more information, please visit our website.
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