Chief Administrative Officer

1 day ago


Columbia, South Carolina, United States Prisma Health Full time
Job Summary

Serves as a key liaison between nursing departments and hospital administration, ensuring seamless communication and problem-solving in the absence of senior leadership.

Key Responsibilities:

  • Makes rounds on all units to support nursing staff and address concerns
  • Obtains report from Charge Nurses on staffing, hospital falls, patient complaints, and other key issues
  • Coaches and mentors Charge Nurses to proactively solve problems and improve patient care
  • Works with Resource Staffing to stabilize core staffing levels and address staffing shortages
  • Collaborates with Customer Service to resolve customer complaints and issues related to nursing
  • Responds to and manages patient/family and physician complaints, resolving immediate issues and documenting incidents
  • Coordinates bed management and diversion issues with Administrator on call, Nursing Leadership, and Patient Placement Coordinators
  • Reviews deaths for Medical Examiner/Coroner and death certificates for completeness, handling related issues as needed
  • Works with Employee Health and Infection Control to enforce policies and procedures regarding patients and staff
  • Serves as Planning Chief and temporary Incident Commander in the event of a disaster, initiating the disaster beeper alert system and collaborating with Security on miscellaneous issues
  • Collaborates with Plant Operations and Engineering on facility issues, such as power outages and water line ruptures
  • Works with Public Relations to meet the needs of the news media regarding patient conditions and matters of public record
  • Acts as a resource and support to Nursing Management regarding policies and procedures, including drug diversion, fitness for duty, and human resource issues
  • Collaborates and coordinates with Administration and Risk Management to address sensitive legal and clinical situations
  • Manages critical personnel issues in the absence of senior management, ensuring employees are treated according to personnel policies

Requirements

  • Bachelor's Degree in Nursing
  • 3 years of Nursing experience required, 5 years preferred
  • Current South Carolina R.N. License

Prisma Health

Our vision is to transform healthcare for the benefit of the communities we serve. We are seeking talented individuals to join our team and contribute to this vision.


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