Customer Service Representative
3 weeks ago
Luana Savings Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Process customer transactions and provide accurate and timely service
- Handle cash, deposits, and loan payments with precision and attention to detail
- Assist customers with account inquiries and resolve issues in a professional and courteous manner
- Work collaboratively with other team members to achieve sales and customer service goals
- Stay up-to-date on banking products and services to effectively cross-sell and promote to customers
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred
- Minimum of 6 months experience in a banking or financial services role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and knowledge of banking software
Benefits:
- Paid vacation, sick, and personal time off
- Paid holidays
- Medical, dental, and vision insurance
- 401(k) plan with employer match
- Profit sharing plan
About Luana Savings Bank:
Luana Savings Bank is a consumer-voted BEST BANK in the Metro, operating with around 100 employees across 6 locations. We provide a team atmosphere where new ideas are encouraged. Every staff member is important and appreciated. We understand a successful business relies on staff contentment to provide the best customer experience possible.
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