Customer Service Representative

3 weeks ago


Orange City, Iowa, United States Ambank Company Full time
Job Description

Ambank Company is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the front line of our bank, playing a fundamental role in achieving our customer satisfaction.

Key Responsibilities:

  • Process all transactions accurately and efficiently in accordance with established policies and procedures.
  • Communicate with different types of clients and sell the bank's products and services.
  • Provide welcoming environment for customers at all touch points.
  • Order daily supply of cash, count incoming cash, and place on accounts for uncollected funds.
  • Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen.
  • Explain, promote, or sell products or services at point of interaction.
  • Remove deposits from and count and balance cash in automated teller machines and night depository.

Requirements:

  • High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
  • Provide stellar customer service.
  • Communicate effectively with customers and other employees.
  • Read and comprehend simple instructions.

Benefits:

  • Healthcare (medical, vision, dental)
  • Competitive Compensation
  • Community Involvement Incentives
  • Flexible work hours
  • Paid Vacation & Sick leave
  • Paid Holidays
  • Paid Maternity & Parental Leave
  • 401(k) with matching contribution
  • Team Building Activities
  • Apparel Reimbursement


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