Customer Service Representative
4 weeks ago
At First State Bank, we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Personal Banker Representative, you will be responsible for providing exceptional banking services to our customers in a professional and courteous manner. Your primary goal will be to maintain a basic understanding of our products and services, accurately and efficiently process customers' transactions, and fully comply with company and departmental policies and regulations.
Responsibilities:
- Process financial transactions promptly and accurately
- Strictly adhere to all bank policies and procedures
- Prioritize customers' needs and wants
- Provide impeccable customer service
- Communicate professionally with all customers and coworkers
Qualifications and Skills:
- High School diploma or GED required
- Banking experience preferred, but not required
- Relevant computer skills
- Cash handling and customer service experience required
- Ability to maintain a high level of confidentiality
- Ability to multi-task and work with minimal supervision
- Detail-oriented with a mind for numbers
Why First State Bank:
- Competitive benefit package
- Five-day work week
- We believe in work/life balance
First State Bank is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We strive to provide our customers with superior, quality service by highly trained, professional staff and the comfort of a personal atmosphere to make you feel at home when you walk through the door.
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