Customer Service Representative

2 days ago


Anchorage, Alaska, United States Reliable Appliance LLC Full time
Customer Service Representative

We are seeking a skilled and customer-focused individual to join our Reliable Appliance LLC team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.

Responsibilities:
  • Respond to customer inquiries in a professional and courteous manner
  • Schedule appointments for our technicians to perform repairs
  • Dispatch technicians to job sites in a timely and efficient manner
  • Provide accurate and helpful information to customers and technicians
  • Resolve customer complaints and concerns in a fair and timely manner
  • Meet and exceed customer service standards and goals
Requirements:
  • Excellent customer service and communication skills
  • Experience in scheduling appointments and dispatching (preferred but not required)
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking skills
  • Basic computer skills, including experience with customer service software (preferred but not required)
Benefits:
  • Paid time off
  • 401k
  • Health benefits
  • On-the-job training

We offer a competitive wage of $21.00 per hour and a comprehensive benefits package. If you are a motivated and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity.



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