Food Service Manager

2 days ago


Minneapolis, Minnesota, United States Hy-Vee, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Manager to lead our team at Hy-Vee, Inc. As a key member of our food service department, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the highest quality of food and service.

Key Responsibilities
  • Customer Service: Provide prompt, efficient, and friendly customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Team Management: Supervise and train food service staff to ensure they are meeting the highest standards of quality and service.
  • Inventory Management: Oversee inventory levels, manage stock, and ensure that all products are properly stored and rotated.
  • Menu Planning: Work with chefs and other personnel to plan menus that are flavorful, popular, and meet customer demands.
  • Cost Control: Analyze sales data, manage costs, and make recommendations to improve profitability.
  • Sanitation and Safety: Ensure that all food safety guidelines are followed, and that the kitchen and dining areas are clean and well-maintained.
  • Equipment Maintenance: Perform routine maintenance on equipment, and ensure that all equipment is in good working order.
  • Reporting and Communication: Prepare and submit reports on sales, inventory, and customer feedback, and communicate effectively with management and staff.
Requirements
  • Education: High school diploma or equivalent required; sanitation (food safety) courses encouraged.
  • Experience: One year of similar or related experience in food service management.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
  • Physical Demands: Ability to lift up to 50 pounds, stand for long periods, and perform repetitive tasks.
Working Conditions

This position is frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast-paced work environment.



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