Overnight Guest Services Representative

5 days ago


Park City, Utah, United States Waldorf Astoria Hotels & Resorts Full time
Waldorf Astoria Hotels & Resorts: Overnight Guest Services Agent

We are seeking a highly skilled and detail-oriented Overnight Guest Services Agent to join our Front Office Team in Park City. As a key member of our team, you will be responsible for ensuring the accuracy and integrity of our daily financial transactions.

Key Responsibilities:
  • Audit, post, and balance daily cashiers' work for outlets, including rooms and food and beverage.
  • Ensure the credit card system reconciles to daily transaction lists.
  • Schedule, assign daily work, inform, and train team members.
  • Monitor, observe, and assist in evaluating team member performance.
Requirements:
  • Passion for delivering exceptional guest experiences.
  • Positive attitude and ability to work effectively in a team environment.
  • Excellent communication and organizational skills.
  • Ability to handle multiple tasks simultaneously.
  • Strong attention to detail and accuracy.
What We Offer:
  • A comprehensive benefits package, including health insurance, career growth opportunities, and a supportive work environment.
  • Access to your pay when you need it through DailyPay.
  • Debt-free education: access to a wide variety of educational credentials.
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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