Clinical Applications Specialist

2 weeks ago

Chicago, Illinois, United States Esaote North America, Inc. Full time
Job Overview

Esaote North America, Inc. is seeking a highly skilled Clinical Applications Specialist to drive the adoption and effective use of our angio-based FFR solutions across the United States. This role involves providing expert on-site and remote training, clinical support, and technical guidance to healthcare professionals.

Key Responsibilities
  • Training & Clinical Support: Schedule and coordinate comprehensive training sessions for healthcare providers on the use of angio-based FFR solutions, deliver on-site and remote application support, and provide case support during procedures.
  • Implementation & Customer Engagement: Work with Account Managers to facilitate the successful implementation and integration of angio-based FFR solutions within healthcare facilities, develop and maintain strong relationships with key stakeholders, and serve as a clinical and technical resource to address customer inquiries and resolve issues promptly.
  • Product Expertise & Advocacy: Stay current with the latest developments in our angio-based FFR solution, act as a subject matter expert, and represent the company at conferences, workshops, and trade shows.
  • Documentation & Reporting: Prepare detailed reports following training sessions, case support, and customer interactions, document feedback from healthcare professionals, and provide updates to the Sales Team on customer engagement, training outcomes, and potential sales opportunities.
Requirements
  • Education & Training: Bachelor's degree in a relevant field, licensed Radiologic Technologist, Registered Nurse, or similar clinical credentials, and advanced training or certification in cardiovascular imaging or FFR technology.
  • Technical & Clinical Skills: Strong understanding of cardiovascular physiology and angio-based FFR technology, proficiency in using and teaching advanced medical imaging and FFR software applications, and ability to translate complex technical information into practical training and support for clinical users.
  • Interpersonal Skills: Very strong communication skills, excellent customer service skills, and ability to engage in clinical discussions with healthcare professionals.
  • Problem-Solving & Adaptability: Strong problem-solving abilities, flexible and adaptable, and able to work independently and as part of a team in a fast-paced environment.
Experience

Minimum of 3 years of experience in a clinical role involving cardiovascular imaging, catheterization, or FFR technology, prior experience in clinical applications or a support role within the healthcare technology industry, and experience providing training and support for complex medical imaging solutions.

Esaote North America, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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