System Administrator

2 days ago


White Plains, New York, United States Engage Partners Inc. Full time
Job Description

As a Network Operator, you will work as part of a team to support and maintain our production infrastructure, including WAN, LAN, administration, analysis, installation, configuration, maintenance, and documentation. Your responsibilities will include:

  • Leading and participating in proactive service management and incident response to eliminate and mitigate operational issues that impact end-users.
  • Monitoring the health, performance, and availability of computer systems using diversified tools.
  • Troubleshooting and resolving malfunctioning hardware, software, and environmental alerts.
  • Performing Root Cause Analysis (RCA) and escalating to team for remediation.

You will also have the opportunity to work collaboratively to resolve problems within the team and as necessary escalate to internal and external engineering resources.



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