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Climbing Department Lead

2 months ago

Doral, Florida, United States DICK'S SPORTING GOODS INC Full time
About the Role

We are seeking a highly skilled and passionate Climbing Lead to join our team at House of Sport by DICK'S Sporting Goods. As a key member of our retail climb department, you will be responsible for driving the engagement, training, and educational programs for both customers and teammates in all aspects of climbing.

Key Responsibilities
  • Monitor climbing activities and provide assistance to climbers
  • Direct the workflow and oversee the daily operations of the climb department under the direction of the Assistant Store Manager
  • Drive the highest level of customer service within the department while engaging in behaviors that are in-line with company's service and selling standards
  • Instruct climbing techniques for explorers of all ages and experience levels
  • Teach instructional lessons as needed or requested
  • Supervise climb sessions
  • Uphold Company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods
  • Assist the store management team with general supervision in the store in accordance with Company policies and procedures
Requirements
  • Flexible availability, including nights, weekends, and holidays
  • Prior retail sales experience (or customer-focused experience) preferred
  • Climbing certification required
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer

As a Climbing Lead at House of Sport by DICK'S Sporting Goods, you will have the opportunity to work with a dynamic team, develop your skills and expertise in climbing, and make a meaningful impact on our customers' experiences.