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Front Desk Operations Manager

1 month ago

Doral, Florida, United States Trump Miami Resort Management LLC Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Trump Miami Resort Management LLC. As a Front Desk Manager, you will be responsible for ensuring the smooth operation of our front office, providing exceptional guest service, and maintaining the highest standards of quality and efficiency.

Key Responsibilities
  • Monitor and manage front office operations to ensure profitability, control costs, and maintain quality standards.
  • Communicate effectively with guests and associates to resolve issues and answer questions.
  • Coordinate with other departments to ensure seamless guest experiences and achieve business objectives.
Requirements
  • Minimum 3-5 years of experience in front office management in a similar size operation.
  • High school graduate or equivalent required; four-year college degree preferred.
  • CPR certification and/or first aid training preferred.
Working Conditions

This position requires frequent sitting, walking, and reaching, as well as occasional climbing of stairs and lifting of up to 25 pounds. The ability to work varying schedules, including evenings and weekends, is essential.

What We Offer

As a Front Desk Manager at Trump Miami Resort Management LLC, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our team.