Customer Experience Lead

4 days ago


Pittsburgh, Pennsylvania, United States Five Iron Golf Full time

Estimated Salary: $58,000 - $68,000 per year

About Five Iron Golf

At Five Iron Golf, we're passionate about creating immersive golf experiences that cater to every level of golfer. Our state-of-the-art facilities and expert staff provide the perfect combination for a fun and memorable day out.

The Position

We're looking for a talented Customer Experience Lead to drive our customer-centric approach. The successful candidate will be responsible for developing and implementing initiatives to enhance customer satisfaction and loyalty.

Key Accountabilities:
  • Develop and execute customer experience strategies to drive engagement and retention
  • Conduct regular customer feedback sessions to inform improvement initiatives
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
Requirements:
  • Proven experience in customer experience or a related field
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively with internal stakeholders


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