Customer Experience Lead
4 days ago
Estimated Salary: $58,000 - $68,000 per year
About Five Iron GolfAt Five Iron Golf, we're passionate about creating immersive golf experiences that cater to every level of golfer. Our state-of-the-art facilities and expert staff provide the perfect combination for a fun and memorable day out.
The PositionWe're looking for a talented Customer Experience Lead to drive our customer-centric approach. The successful candidate will be responsible for developing and implementing initiatives to enhance customer satisfaction and loyalty.
Key Accountabilities:- Develop and execute customer experience strategies to drive engagement and retention
- Conduct regular customer feedback sessions to inform improvement initiatives
- Collaborate with cross-functional teams to deliver exceptional customer experiences
- Proven experience in customer experience or a related field
- Strong analytical and problem-solving skills
- Ability to work collaboratively with internal stakeholders
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