Stock Management Supervisor

2 weeks ago


Houston, Texas, United States David Yurman Full time

Overview

The Stock Management Supervisor is tasked with overseeing all operational aspects of the Retail Store and may be required to assume managerial responsibilities in the absence of the Store Manager and Assistant Manager. This individual will comply with the operational guidelines and protocols established to support the attainment of sales and profitability objectives.

The David Yurman Houston Stock Management Supervisor will be accountable for the following key deliverables:

Responsibilities

Operations:

  • Oversee and reconcile inventory counts while addressing any discrepancies.
  • Implement necessary measures to manage expenses and ensure efficient store operations.
  • Conduct inventory maintenance tasks, including inventory movement, audits, shipping/receiving, RTVs, and transfers.
  • Effectively leverage the POS system and inventory management tools to maximize store efficiencies.
  • Collaborate with store management to communicate and execute new policies and procedures.
  • Assist in ensuring adherence to all security and loss prevention protocols.
  • Manage repair processes and ensure timely follow-up with clients.
  • Supervise the planning and execution of pricing adjustments.
  • When acting as a manager, be responsible for the store's opening and closing procedures as needed.
  • Oversee the management, training, and development of the sales support team.
  • Address IT issues in collaboration with corporate partners.

Sales and Service:

  • Engage in the development and implementation of strategic initiatives aimed at achieving sales and profitability goals.
  • Take an active role on the sales floor as necessary.
  • Ensure that support staff possess the skills required to deliver a positive and rewarding client experience in all customer interactions.

Qualifications

  • Minimum of 1-3 years in an operational role within a customer service environment, with prior management experience in luxury retail preferred.
  • Strong written and verbal communication skills, with a focus on motivating team members to reach their objectives.
  • Exceptional attention to detail and project management capabilities.
  • Able to manage multiple tasks, adapt, and prioritize in a dynamic environment.
  • Proficient in Microsoft Excel and Outlook.


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