Fraud Prevention Specialist
3 weeks ago
At Manpower Group Inc., we are seeking a skilled Fraud Prevention Specialist to join our team. As a key member of our fraud prevention team, you will play a critical role in identifying and mitigating fraudulent activities.
Key Responsibilities:
Conduct in-depth analysis and investigations to identify and manage fraudulent activities
Analyze relevant data to confirm or clear fraud, validate customer ID authentication, and violations of fraud policies
Evaluate fraud trends related to fraudulent orders and identity theft
Participate in the establishment and implementation of policies and procedures designed to identify and deter fraudulent usage
Requirements:
Excellent conversational skills in English
Experience navigating multiple computer screens and programs while interacting with customers on the phone
High School diploma or equivalent
One year experience operating a computer in a Windows-based environment
One year experience in fraud, customer service, or a call center environment
What We Offer:
Medical, dental, vision, and 401(k) benefits
Weekly pay with direct deposit
Consultant Care support
Free training to upgrade your skills
Dedicated Career Partner to help you achieve your career goals
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