Consumer Advocate, Outreach Specialist

6 days ago

Jamaica, New York, United States Breaking Ground Full time
About Us

Breaking Ground is a leading organization in the field of supportive housing and homelessness prevention. Our mission is to provide individuals experiencing homelessness with the tools and resources they need to achieve stability and independence.

Job Summary

We are seeking a highly motivated and compassionate Consumer Advocate, Outreach to join our team. The successful candidate will work with individuals experiencing homelessness and living with chronic medical conditions in the Elmhurst/Corona area of Queens. The primary objective of this role is to engage individuals in connecting them to appropriate social and medical services, ultimately improving their overall health and wellbeing and securing appropriate housing solutions.

Key Responsibilities
  • Engage with identified persons currently experiencing homelessness and living with chronic medical conditions in the Elmhurst/Corona area of Queens
  • Draw on lived experience of homelessness, mental illness, substance use, and/or immigration issues to build rapport with clients and develop appropriate service connections
  • Conduct required assessments
  • Attend clinical supervision and training
  • Maintain record keeping in compliance with agency standards as well as those of City and State agencies
  • Collaborate with Parks Dept., NYPD, DSNY, MTA, and other agencies
  • Accompany clients to appointments and follow up on service referrals
Requirements
  • Two years of related experience
  • Lived experience with homelessness, mental illness, substance use, and/or immigration issues and willingness to appropriately use lived experience as a tool for building client rapport and developing service connection
  • Knowledge of local benefit agencies (e.g., Public Assistance) and familiarity with substance abuse, mental health, immigration, and employment resources
  • Strong oral and written communication skills and ability to liaise with internal and external stakeholders
  • Familiarity with Microsoft Office Suite and electronic record keeping
  • Must have valid NY driver's license with driving record that is in good standing. Maintaining a good driving record (as defined by the organization) is a condition of employment
  • Bilingual (English/Spanish) required
Compensation

$20.71 per hour

As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.

EOE/M/F/Vet/Disabled

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