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Residential Program Coordinator

2 months ago

Cleveland, Ohio, United States Help Foundation, Inc. Full time
Job Overview

About HELP Foundation:

For over five decades, HELP Foundation has been dedicated to supporting individuals with intellectual and developmental disabilities. Our mission encompasses providing a range of services including residential care, employment assistance, transportation, and day support programs for adults, along with enriching summer activities for children.

Benefits for the Residential Program Manager:

  • Annual salary ranging from $55,000 to $65,000
  • Comprehensive healthcare and voluntary benefits available from the first of the month following 30 days of employment
  • Generous Paid Time-Off (PTO) policy, including 10 paid holidays
  • 401(k) plan with immediate vesting and matching contributions after 6 months of service
  • Referral bonuses awarded after the referred employee completes 90 days of employment
  • Flexible pay options allowing access to earned wages before the scheduled payday

Position Overview: Reporting to the Director of Residential Services, the Residential Program Manager plays a crucial role in delivering strategic oversight and direct management of the direct care staff across four residential homes. This position is essential in ensuring that clinical quality objectives and optimal care standards are met for all Agency consumers.

Key Responsibilities:

  • Collaborate with the Director of Residential Services and team members to develop and implement operational plans that ensure compliance for programs serving adults with developmental disabilities.
  • Oversee the quality and effectiveness of the Residential Program staff, addressing consumer health, safety, and the upkeep of facilities.
  • Ensure consumers receive high-quality care in accordance with their Individual Support Plans (ISP).
  • Foster partnerships with guardians, support administrators, consumers, healthcare providers, and other stakeholders.
  • Manage staffing hours in alignment with the established Care Plan Template (CPT).
  • Delegate tasks and projects to Program Specialists, Site Leaders, and Direct Support Professionals at each location.
  • Facilitate meetings focused on consumer care and ensure facilities are always prepared for licensure inspections.
  • Contribute to the strategic implementation of program enhancements.
  • Be available for on-call duties and carry an Agency phone.
  • Effectively manage consumer finances and resources.
  • Provide professional development opportunities for team members.
  • Seek training and development to enhance personal knowledge and skills.
  • Implement corrective actions when necessary and monitor the progress of residential programs.
  • Offer strategic financial insights and leadership on program-related decision-making.
  • Ensure timely and accurate budget analysis and reporting.
  • Encourage innovative practices that enhance operational efficiency.
  • Perform additional related duties as assigned.

Qualifications:

  • A high school diploma or GED is required; a four-year degree in a relevant field is preferred.
  • Preferred candidates will have at least 2 years of experience in people management and direct work with individuals with developmental disabilities.
  • A minimum of 5 years of experience in a Program Manager or Director role within a developmental disabilities residential setting is preferred.
  • Strong communication, leadership, and management skills are essential.
  • Proficiency in Microsoft Office and the ability to learn new software systems.
  • A valid driver's license with a clean driving record is required, along with successful completion of background checks.
  • Current Med Pass and CPR/First Aid Certification is necessary; training will be provided.
  • Must possess the energy and enthusiasm to lead in an organization committed to excellence.
  • Reliable transportation is required for travel within designated areas.

Physical and Work Environment Requirements:

  • Employees must be able to perform essential functions of the job, with reasonable accommodations available for individuals with disabilities.
  • Physical demands include standing, walking, sitting, using hands, reaching, climbing, balancing, and occasionally lifting up to 25 pounds.
  • The work environment is typically moderate in noise level and free from adverse weather conditions.