Senior Phone Sales Consultant
1 month ago
At Health Matching Account Services, we are seeking a highly skilled and experienced Senior Phone Sales Consultant to join our team. The ideal candidate will be responsible for working with existing and potential customers on inbound and outbound calls, explaining the benefits of our enhanced products and selling them on why they should upgrade.
The successful candidate will work in a fast-paced environment, handling multiple priorities and meeting deadlines as required. They will also be responsible for providing product or service reports by collecting and analyzing customer information, managing and closing incoming sales inquiry calls and close outbound sales calls, and keeping records of customer interactions.
In addition to their technical skills, the ideal candidate will possess excellent interpersonal skills and a friendly disposition, with the ability to effectively communicate with customers and colleagues alike. They will also have a strong knowledge of products through Company Training Program and experience using Microsoft Office; Word, Excel, and PowerPoint to complete administrative tasks.
Key responsibilities of this role include:
- Preparing product or service reports by collecting and analyzing customer information
- Managing and closing incoming sales inquiry calls and close outbound sales calls
- Providing appropriate solutions and alternatives within time limits and following up to ensure resolution
- Keeping records of customer interactions, process customer accounts and file documents
- Following communication procedures, guidelines and policies
- Advising clients on company information, programs and how to navigate company website and portals
Requirements for this position include high level of proven sales experience over the phone and persuasion skills, customer service phone experience, punctuality, familiarity with CRM systems and practices, documentation skills and attention to detail, ability to work under pressure and in a fast-paced environments, and excellent interpersonal skills and friendly disposition.
We offer a competitive salary of $18 per hour plus commission, making it an attractive opportunity for those looking to advance their careers in phone sales. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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