Front Desk Sales Consultant
4 days ago
Overview: Massage Heights - Champions Village/Vanderbilt is seeking a motivated and customer-focused individual to join our team as a Front Desk Sales Consultant. This role plays a crucial part in promoting a balanced lifestyle for every member and guest, providing exceptional service, and driving sales.
Salary: Competitive hourly rate plus commissions, estimated at $18-$22 per hour based on industry standards and location considerations.
Key Responsibilities:
- Confidently recommend products and services to guests based on services rendered and recommendations of therapists.
- Schedule appointments and guide guests to appropriate therapists to meet their needs.
- Greet guests and members in person and on the phone with a positive demeanor.
- Educate guests on current sales promotions and special offers.
- Ensure complete customer satisfaction.
Requirements:
- Excellent guest service and communication skills (Bilingual preferred).
- Must have sales or retail and guest service experience.
- Strong understanding of basic computer software and ability to learn new systems.
- Fast learner with a positive, energetic attitude.
- Critical thinking skills, including customer conflict resolution.
Benefits: As a Front Desk Sales Consultant at Massage Heights - Champions Village/Vanderbilt, you will enjoy a range of benefits, including flexible work hours, advanced tools and resources, sustained growth opportunities, employee massage benefits at a reduced cost, paid vacation, and a professional work environment in a spa-like atmosphere.
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