Luxury Sales Consultant

4 days ago


Houston, Texas, United States Brilliant Earth Full time
About the Role

We are seeking a Luxury Sales Consultant to join our team at Brilliant Earth, where you will play a key role in providing exceptional customer experiences and exceeding sales targets.

Job Summary

This is an exciting opportunity for a motivated and results-driven individual who is passionate about luxury fine jewelry and customer service. As a Luxury Sales Consultant, you will be responsible for managing a high volume of incoming sales leads, guiding customers through multiple purchasing decisions, and creating memorable and personalized experiences for each customer.

Our ideal candidate will have a proven track record of success in sales, excellent communication and interpersonal skills, and a deep passion for delivering exceptional customer experiences.

With a competitive estimated salary of $60,000 - $80,000 per year, plus commission, and a comprehensive benefits package, we offer a unique opportunity for growth and development in a dynamic and supportive environment.

Key Responsibilities
  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets
  • Guide customers through multiple purchasing decisions via appointments and walk-in consultations
  • Proactively greet, check-in, and assist customers in the purchasing process
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries
  • Utilize sales strategies and deep product knowledge to create memorable and personalized experiences for each customer
What You'll Get
  • A competitive estimated salary of $60,000 - $80,000 per year, plus commission
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401k match, and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • The chance to work with a talented and diverse team of professionals who share your passion for luxury fine jewelry and customer service


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