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Data Management Assistant

4 weeks ago

New York, New York, United States Columbia University Full time

Job Summary

The Data Management department at Columbia University is seeking a highly skilled Development Assistant to support the integrity of the Athena platform, the system of records containing all Alumni and Donor profiles. The successful candidate will be responsible for accurately inputting all required information and data collected into Athena.

Key Responsibilities

  • Identify related trends and patterns on bio-related audits, data duplicates, and other errors and escalate to the Director of Data Management.
  • Provide ongoing appropriate interdepartmental communication and suggestions to any other team members.
  • Compare data and information and make accurate interpretations about the types of necessary information to be added to Athena for the Director's review.
  • Ensure the smooth transfer of all relevant data and assist in database integrity activities for the greater development and alumni relations community.
  • Identify, articulate, and highlight opportunities for increased efficiencies through more effective utilization of local database tools.
  • Develop and maintain collaborative, collegial relationships with staff throughout the Office of Alumni and Development and the University community.
  • Monitor the Salesforce ticketing system, responding to submitted tickets, or assigning the ticket to the appropriate person.

Requirements

  • A High School Diploma or its equivalent is required.
  • A minimum of three (3) years of database management experience in a complex fund-raising environment is required.
  • Prior experience with fund-raising processes, terminology, and application software is needed.
  • Familiarity with Microsoft Office is required.
  • Excellent analytical, organizational, interpersonal, oral, and written communication skills, including a high level of attention to detail.

Columbia University is an Equal Opportunity Employer / Disability / Veteran