Customer Service Representative
11 hours ago
Classic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support throughout the repair process.
Key Responsibilities:- Explain and educate customers on the repair process, including insurance claim information and processes.
- Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
- Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
- Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
- May assist in customer communication throughout the repair process.
- Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
- Follow up on all DRP assignments present and past to maintain sales for the center.
- Maintain DRP logbooks and Enterprise ARMS daily.
- Secure proper payments.
- Assist with reconciling invoices to payables report daily and monthly (as applicable).
- Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
- Perform other administrative tasks and duties as required to successfully meet the needs of the business.
- Must be at least 18 years of age.
- Previous experience in customer service, sales, or other related fields is preferred.
- Must have a valid driver's license and be eligible for coverage under company insurance policy.
- Effective communication (written and verbal) and interpersonal skills are required.
- Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
- Integrity-Respect and accountability at every level and every interaction.
- Customer Service-Provide the highest level of customer service while building customer satisfaction and retention.
- Innovation-Develops and displays innovative approaches and ideas to our business.
- Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed.
Classic Collision Inc is an Equal Opportunity Employer. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and need a reasonable accommodation to apply for this position, please contact us.
-
Customer Service Representative
2 weeks ago
Hanover, Pennsylvania, United States Weis Markets Full timeWeis Markets is seeking a skilled Service Desk Associate to join our Retail Grocery team.Deliver exceptional customer experiences by providing timely and accurate assistance to customers.Collaborate with management and team members to resolve customer inquiries and concerns.Stay up-to-date on company policies and procedures to ensure seamless customer...
-
Customer Service Representative
18 hours ago
Hanover, Pennsylvania, United States Weis Markets Full time{"ESSENTIAL DUTIES AND RESPONSIBILITIES": "The Customer Service Representative is responsible for providing exceptional customer service, answering customer questions, and resolving issues in a timely and professional manner.Key Responsibilities:* Greet customers warmly and respond to their inquiries to the best of ability* Contact management or department...
-
Customer Service Representative
6 days ago
Hanover, Pennsylvania, United States KENTUCKY FRIED CHICKEN Full timeAbout Our TeamKentucky Fried Chicken is a global fast-food chain with a rich history of success and innovation. Our team is dedicated to providing a world-class guest experience, and we're looking for talented individuals to join our crew.Job SummaryWe're seeking a Customer Service Representative to join our team. As a key member of our crew, you will be...
-
Customer Service Representative
1 day ago
Hanover, Pennsylvania, United States Ryan California - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Ryan California - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...
-
Customer Service Representative
6 days ago
Hanover, Pennsylvania, United States Weis Markets Full timeJob Summary:Weis Markets is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service: Greet...
-
Customer Service Representative
7 days ago
Hanover, Pennsylvania, United States TravelCenters of America Full timeAbout the RoleTravelCenters of America is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Quick Service Restaurant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to...
-
Customer Service Representative
7 days ago
Hanover, Pennsylvania, United States Classic Collision Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Classic Collision Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesCustomer Communication:...
-
Customer Service Representative
1 week ago
Hanover, Pennsylvania, United States Experis Full timeJob Title: Customer Service/Coordinator ILocation: Hybrid (3 days a week onsite)Duration: 11 months contract with possible extensionPay Rate: $18/hrJob Summary:We are seeking a highly motivated and detail-oriented Customer Service/Coordinator I to join our team at Experis. As a key member of our customer service team, you will be responsible for providing...
-
Customer Service Representative
20 hours ago
Hanover, Pennsylvania, United States Modwash Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Team Member at Modwash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that all guests have an outstanding experience.Key ResponsibilitiesProvide superior customer service for...
-
Customer Service Representative
1 week ago
Hanover, Pennsylvania, United States Spherion Full timeThe Spherion Office is seeking a skilled professional to support the sales and purchasing teams by performing administrative and customer service job responsibilities.Key Responsibilities:Greet customers and provide exceptional serviceAnswer phone calls and respond to inquiriesPerform filing and scanning tasksPrint and modify delivery ticketsUtilize customer...
-
Customer Service Representative
7 days ago
Hanover, Pennsylvania, United States Ryan California - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, developing leads, and marketing insurance products and services.ResponsibilitiesCustomer Relationship Building: Establish and maintain...
-
Customer Service Representative
7 days ago
Hanover, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full timeJob Summary:As a Service Associate at Rite Aid of Pennsylvania Inc, you will play a vital role in delivering exceptional customer service and contributing to the success of our retail operations. Your primary responsibility will be to provide a positive shopping experience for our customers, ensuring their needs are met and exceeded.Key Responsibilities:•...
-
Customer Service Representative
4 days ago
Hanover, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyThe GIANT Company is a leading retail organization dedicated to providing exceptional customer experiences and building strong families and healthy communities. We serve millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Ambassador
1 day ago
Hanover, Pennsylvania, United States Ox Industries Full timeJob SummaryOx Industries is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries and issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide exceptional customer service via...
-
Customer Service Ambassador
10 hours ago
Hanover, Pennsylvania, United States raymour and flanigan Full time{"title": "Customer Service Representative", "description": "Enhance the Customer Shopping ExperienceAt Raymour and Flanigan, we believe that our associates are the key to delivering exceptional customer service. As a Customer Service Representative, you will play a vital role in ensuring that every customer has a positive shopping experience.Key...
-
Customer Experience Representative
3 days ago
Hanover, Pennsylvania, United States Petco Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at Petco. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring a positive shopping experience for our guests.Key ResponsibilitiesCustomer Service:...
-
Customer Service Associate
13 hours ago
Hanover, Pennsylvania, United States Aditi Consulting Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Aditi Consulting.Key Responsibilities:Provide exceptional customer service in a call center environment.Utilize SAP experience to efficiently resolve customer inquiries and issues.Assist customers with placing orders, finding information, and resolving...
-
Customer Service Ambassador
5 days ago
Hanover, Pennsylvania, United States Infinity Technologies Full timeAbout Infinity TechnologiesWe are a leading provider of innovative insurance solutions, dedicated to shaping the future of the industry. Our team is passionate about delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Commercial Insurance team. As a key...
-
Team Member
2 days ago
Hanover, Pennsylvania, United States Taco Bell Full timeJob DetailsJob Type: Full-timeLocation: Hanover, PAJob Title: Team MemberJob Summary:We are seeking a highly motivated and customer-focused Team Member to join our team at Taco Bell. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and working collaboratively with our team to...
-
Customer Service Associate
2 weeks ago
Hanover, Pennsylvania, United States Rural King Full timeAbout UsRural King Farm and Home Store is dedicated to fostering a positive and fulfilling workplace for our team members. We provide avenues for advancement, competitive benefits, and a people-centric atmosphere, alongside the chance to collaborate with committed colleagues who are passionate about delivering outstanding service to our rural communities....