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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Cashier to join our team at BJ's Wholesale Club. As a Cashier, you will be responsible for providing exceptional customer service, processing member purchases, and maintaining a clean and organized store environment.
Key Responsibilities- Process member purchases in a courteous and efficient manner, including verifying, renewing, and upgrading membership products.
- Scan merchandise and accept various forms of payments, including cash, check, and credit cards.
- Provide excellent customer service, responding to member inquiries and resolving any issues in a timely and professional manner.
- Maintain the overall cleanliness of the front-line department, including the sales floor and checkout lanes.
- Assist with general club housekeeping and returns, as needed.
- Manage self-checkout and scan and pan lanes, resolving any technical difficulties that may arise.
- Basic math skills and prior cashier or sales experience are preferred.
- Ability to work in a fast-paced environment, with frequent movement and occasional lifting of objects up to 30 pounds.
- Strong communication and interpersonal skills, with a focus on providing exceptional customer service.
- A competitive hourly rate, starting at $16.50.
- A collaborative and inclusive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including medical, dental, and vision coverage.
