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Customer Service Expert

2 months ago

Birmingham, Alabama, United States Pyramid Global Hospitality Full time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Our Culture

We are an Employer of Choice, and we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Our team members are the heart of our organization, and we strive to create a work environment that is supportive, inclusive, and empowering.

Job Summary

We are seeking an experienced Restaurant Server to provide excellent service to our customers. As a Restaurant Server, you will be responsible for creating a first-class experience in our restaurant, with a passion for both great people and delicious food.

Responsibilities

  • Enjoy creating a first-class experience in our restaurant with a passion for both great people and delicious food.
  • Demonstrate knowledge of the menu, restaurant, and surrounding area.
  • Accurately take orders and confirm special requests.
  • Inspect all food and beverages for accuracy and presentation before delivering.
  • Follow up with customers to ensure satisfaction, responding proactively to any customer needs.
  • Maintain a clean, safe, and healthy work environment.
  • Complete all opening and closing side work.
  • Greet and seat customers when needed.
  • Ensure necessary supplies are stocked.

Qualifications

  • Ability to communicate effectively.
  • Ability to work a flexible schedule, including weekends.
  • Ability to lift 30lbs.
  • Basic mathematical skills are required.
  • Previous serving experience is preferred.