Technical Sales Engineering Leader and Team Strategist
6 days ago
We are seeking a highly skilled Technical Sales Engineering Leader to join our team at Plaid Inc. This leader will play a crucial role in connecting the dots between business value promised by our products and technical solutions that enable them to realize that value.
The ideal candidate will possess strategic thinking skills, a strong technical background, leadership experience, sales experience, and a deep passion for customer success. As a highly visible technical sales expert, this leader will mentor, develop, and grow a dynamic Sales Engineering team while continuously optimizing processes and internal tools to ensure the highest level of service is delivered efficiently.
Key Responsibilities- Lead, mentor, and scale a high-performing sales engineering team.
- Establish best practices, processes, and standards for pre-sales activities.
- Partner with sales leadership to strategize on deals, develop sales pitches, complete deep technical discovery, and tailor technical presentations to drive better outcomes for prospects, customers, and Plaid.
- Evolve the upmarket sales engineering team to focus more on deep discovery and solutions architecting.
- Drive the development and execution of more self-serviceable pre-sales opportunities for prospects, including scalable demo environments and proof-of-concepts (POCs).
- Gather feedback from prospects and customers, communicate, and work closely with Product, Engineering, Marketing, Customer Success, and Support to shape the product roadmap and align product features with customer needs.
- Serve as the escalation point and technical advisor to strategic customers, addressing complex needs and solution-fit.
- 7-10+ years of experience leading a high-performing sales engineering and/or solutions engineering team.
- Possession of a strong technical background, leadership experience, sales experience, and a deep passion for customer success.
- Executive presence and confidence to manage executive relationships internally and externally, including experience communicating technical concepts and articulating value to C-level executives.
- A strategic and critical thinker who defaults to a customer-centric consultative approach.
This is an exceptional opportunity to join a fast-paced and innovative organization that is dedicated to empowering financial transformation. If you are a motivated and results-driven individual with a passion for sales engineering and customer success, we encourage you to apply.
The estimated salary for this role is $173,500 per year, based on factors such as scope and responsibilities, candidate's work experience, skillset, and location.
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