Administrative Customer Service Representative

3 days ago


El Segundo, California, United States CSMC Coastal Ortho El Segundo Full time

Requirements:

We are seeking a highly skilled Patient Service Representative to join our team at CSMC Coastal Ortho El Segundo. The ideal candidate will have a High School Diploma and at least 1 year of recent experience working in an outpatient clinic or medical office setting.

Key Responsibilities:

  • Provide exceptional customer service to patients and families
  • Manage medical insurance, referral processes, and benefit plans
  • Work effectively in a high-volume call center environment
  • Utilize CS-Link/Epic system to process patient information
  • Collaborate with healthcare team to ensure seamless patient experience

Preferred Qualifications:

  • 2+ years' recent experience working as a Patient Service Representative
  • Bilingual English/Spanish language skills

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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