Dental Operations Director
23 hours ago
About Garden City Endodontics
Garden City Endodontics, PLLC seeks a highly skilled and experienced Dental Operations Director to lead our dental office team.
Job Description
The Dental Operations Director is responsible for ensuring the smooth operation of our dental office. This includes managing day-to-day activities, supervising staff, and implementing strategies to improve patient satisfaction and workflow efficiency.
Key Responsibilities:
- Patient Satisfaction: Develop and implement processes to enhance patient experience, including timely response to feedback and concerns.
- Operational Efficiency: Identify bottlenecks in the patient journey and create actionable plans to optimize workflows, reduce errors, and increase productivity.
- Staff Management: Lead and mentor a team of front desk and dental assistant employees, ensuring adequate staffing ratios and effective communication.
- Financial Management: Create and manage administrative reports on financial performance, assist in budgeting, and monitor compliance with established procedures.
- Clinic Operations: Oversee the complete operation of the clinic, adhering to a budget, forecasting expenses, managing vendor relationships, ordering supplies, and ensuring OSHA compliance.
- Business Development: Assist in business development initiatives, focusing on strategic growth and expansion.
- Facility Management: Coordinate facility management, including repairs, maintenance, and vendor relationships.
Qualifications and Requirements
To succeed in this role, you will need:
- Education: High school diploma or equivalent; Bachelor's degree preferred.
- Experience: Healthcare operations experience, supervisory experience, and knowledge of dental practice and procedures are highly desirable.
- Technical Skills: Proficiency in dental software programs, strong organizational and time management skills.
- Competencies: Excellent customer service, interpersonal, and communication skills, ability to work effectively in a fast-paced environment.
In return for your expertise, we offer an estimated annual salary of $80,000 - $100,000 based on location and experience, depending on qualifications and background.
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