Business Operations Specialist II/III

6 days ago

Juneau, Alaska, United States First National Bank Alaska Full time
Business Support Specialist II/III

Join First National Bank Alaska, the Best Place to Work in Alaska as recognized nine years in a row by Alaska Business Magazine Readers.

Salary: BSSII $30.43/hour minimum / BSSIII $36.90/hour minimum. Offer would be commensurate with experience.

Schedule: Monday - Friday

We are seeking a Business Support Specialist II/III to join our Compliance Team in the Fair Lending & Quality Assurance Section.

This critical position will research ever-changing regulations, help solve problems, ensure compliance, and identify areas where the bank can provide additional training or improve processes.

Key Responsibilities:

  • Administers various delegated assignments and/or responsibilities of limited risk and moderate complexity, coordinates allocated resources, identifies and manages risk.
  • Manages delegated assignments, projects, tasks, and responsibilities of substantial risk and complexity, coordinates allocated resources, and identifies and manages risk.
  • Performs the assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies; manages day-to-day activities and coordinates with bank's management, end users, and vendors.
  • Assists assignment owners in developing implementation plans, assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding the status of assignments, including costs and scheduling.
  • Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits.
  • Assists in performing workflow analysis to identify labor-intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and to increase resource usage efficiency.
  • Assists in developing the functional area's plans, goals, objectives, budgets, and procedures.
  • Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations.
  • Creates reports and presentations for all levels of management and may direct the work of others.
  • Performs other work-related duties as assigned by supervisor.

Qualification Requirements:

  • BSSII - Minimum: Bachelor's degree in a business-related field and three years progressively responsible business operations experience; or five years progressively responsible business operations experience; or equivalent combination of education/training and experience.
  • BSSIII - Minimum: Bachelor's degree in a business-related field and four years progressively responsible business operations experience; or six years progressively responsible business operations experience; or equivalent combination of education/training and experience.

Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public.

Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

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