Healthcare Reception Specialist

2 weeks ago


Danville, Virginia, United States Passion Home Health Services- Vienna, VA Full time

Position Overview:


The Healthcare Reception Specialist is accountable for welcoming patients, managing incoming calls, inputting essential patient information into the electronic health record, facilitating patient check-ins and check-outs, confirming insurance details and referrals, and organizing appointments. It is imperative to uphold patient confidentiality at all times.

Key Responsibilities:

• Welcome and assist patients in a professional and timely manner.

• Register both new and returning patients, ensuring accurate demographic and insurance information.

• Retrieve phone messages from the answering service at the start of each workday.

• Maintain and manage the task list within the electronic health record system and assist with necessary reporting.

• Perform any additional duties as assigned related to front office administrative functions.

Qualifications:

• A minimum of one (1) year of experience in an office or clerical role is preferred. Experience in a medical setting is advantageous.

• A professional demeanor with a strong focus on customer service is essential.

• Basic computer proficiency and typing skills are required.

What We Offer:

• Job Type: Part-time, 9 AM - 3 PM

• Schedule: Monday to Friday

• Compensation: $14.00 per hour

Job Requirements:

Experience/Qualifications:

• Customer service experience: 2 years (Preferred)

• Familiarity with medical terminology: 2 years (Preferred)

• Computer skills: 2 years (Preferred)

Benefits:

  • 401k
  • Paid Time Off
  • Holidays


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