Airport Customer Service Representative

1 month ago


Duluth, Minnesota, United States Unifi Full time
Customer Service Agent Role

At Unifi, we are seeking a skilled Customer Service Agent to join our airport team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers.

Key Responsibilities
  • Assist passengers with baggage pick-up and resolve issues with delayed, lost, or damaged items.
  • Utilize computer software to track and catalog luggage.
  • Handle customer interactions with class and professionalism.
  • Perform other related duties as assigned.
  • Meet physical demands of the role, including lifting and moving items up to 70 pounds.

Basic Qualifications
  • Must be a local resident.
  • High School diploma or GED.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen and background check.
  • Must be at least 18 years of age and authorized to work in the United States.
  • Must complete ramp and SIDA training to obtain airport authority identification security.

Benefits
We offer competitive compensation, a full benefit plan, and opportunities for career advancement. Unifi is committed to equal opportunity employment and a diverse workplace.

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