Airport Customer Service Representative
1 month ago
At Unifi, we are seeking a skilled Customer Service Agent to join our airport team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers.
Key Responsibilities
- Assist passengers with baggage pick-up and resolve issues with delayed, lost, or damaged items.
- Utilize computer software to track and catalog luggage.
- Handle customer interactions with class and professionalism.
- Perform other related duties as assigned.
- Meet physical demands of the role, including lifting and moving items up to 70 pounds.
Basic Qualifications
- Must be a local resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen and background check.
- Must be at least 18 years of age and authorized to work in the United States.
- Must complete ramp and SIDA training to obtain airport authority identification security.
Benefits
We offer competitive compensation, a full benefit plan, and opportunities for career advancement. Unifi is committed to equal opportunity employment and a diverse workplace.
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