Field Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled Field Service Representative to join our team at Rolls-Royce. As a Field Service Representative, you will be responsible for providing in-service support to the US Navy, Coast Guard, and Naval shipyards, ensuring that equipment is maintained and repaired to minimize downtime and ensure customer satisfaction.
Key Responsibilities:
- Perform routine maintenance, repair, and commissioning work on equipment in accordance with technical documentation
- Create reports documenting work performed
- Travel extensively, up to 70%, to customer sites, sometimes at short notice
- Establish and maintain close liaison with customer organizations and Rolls-Royce management
- Review engineering changes and coordinate communication plans with customers
- Meet certain requirements for visual acuity to perform essential job functions
Requirements:
- High School Diploma or equivalent and 5+ years of gas turbine maintenance, repair, and/or overhaul experience
- Associate Degree with 3+ years gas turbine maintenance, repair, and/or overhaul experience
- Prior Rolls-Royce gas turbine experience, specifically MT30 and AG9140 gas turbine packages
- Ability to read blueprints, schematics, diagrams, and technical manuals
- Eligibility to receive and maintain a US DoD Security Clearance, which requires US Citizenship
- Hold a valid driver's license and valid passport
Preferred Requirements:
- Prior shipyard experience
- Prior customer relations experience
- Excellent communication skills, both oral and written
- Computer competency using Microsoft Office
About Rolls-Royce:
We are a global leader in the power systems industry, pioneering cutting-edge technologies that deliver clean, safe, and competitive solutions to the world's vital power needs. We are committed to developing a diverse workforce and an inclusive working environment, where everyone has the opportunity to realize their full potential.
Benefits:
Rolls-Royce provides a comprehensive and competitive Total Rewards package, including base pay, discretionary bonus plan, and other benefits such as health, dental, vision, disability, life, and accidental death & dismemberment insurance, flexible spending account, health savings account, 401(k) retirement savings plan, Employee Assistance Program, Paid Time Off, certain paid holidays, paid parental and family care leave, tuition reimbursement, and long-term incentive plan.
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