Regional Robotics Specialist

4 weeks ago


New Orleans, Louisiana, United States Wright Technical Services Full time
Job Summary

Wright Technical Services is seeking a skilled Regional Robotics Specialist to provide exceptional service to clients in the automation industry. The ideal candidate will have a strong background in industrial robotics and possess the technical expertise to perform comprehensive service tasks on robotic assembly and welding systems.

Key Responsibilities

Perform robot calibrations, software updates, and general troubleshooting on robotic assembly and welding systems
Educate customers on efficient equipment usage and provide clear operational guidance
Diagnose customer problems and identify immediate fixes for machine shutdowns
Partner with clients to propose longer-term improvements and liaise with the Engineering team
Install aftermarket parts and products sold as upgrades or retrofits to existing clients
Identify spare parts demand and leverage it through the back-office team
Provide service reports with value propositions and recommendations for customers
Build and maintain stable relationships with customers at both managerial and operator levels

Requirements

High School Diploma/GED or equivalent experience
3+ years' experience in installation/servicing of high-value industrial machinery
Strong software, electrical, and mechanical skillset; knowledge of robotic welding equipment
Ability to work flexible hours around a changing schedule
Excellent communication, organizational, interpersonal, and diagnostic skills
Ability to work independently without much supervision
Commitment to travel 75% of the year throughout North America (US, Canada, Mexico)
Good communication skills and strong service mindset when dealing with customers
Fluent English, both written and verbal
Current and valid US driver's license with a clean driving record and reliable transportation

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