Application Specialist
3 weeks ago
Job Summary:
We are seeking a skilled Application Specialist to join our team at Mercy. As an Application Specialist, you will play a critical role in maintaining and supporting our emergency communication systems.
Key Responsibilities:
- Maintain and troubleshoot communication infrastructure for EMS, LifeLine, and Safety and Security responders in multiple states.
- Work closely with Mercy Technical Services, co-workers, contractors, vendors, and other support groups to ensure all equipment is maintained and functioning in working order.
- Develop and maintain communication tools and procedures, such as technical drawings and schematics.
- Verify proper operation of installed systems and notify end-users/requesters of completed or updated systems.
Requirements:
- Bachelor's Degree in Information Technology or a related field.
- 2 years of experience in IT, computer science, or communication systems in a large, enterprise environment or emergency communication center.
- Trained and/or certified to configure and maintain Computer Aided Dispatch systems and related software.
Preferred Certification/Registration:
- International Academy Emergency Dispatch Executive Certification, Avtec Certified Maintenance, Viper Certified Maintenance.
About Mercy:
Mercy is a healing ministry that brings compassionate care and exceptional service to our communities. We are committed to delivering excellent care and are expanding to help our communities grow.
What We Offer:
- Day-one comprehensive health, vision, and dental coverage.
- PTO and tuition reimbursement.
- Employer-matched retirement funds.
Join Our Team:
We are a collaborative and supportive community that values our co-workers and is committed to delivering excellent care. If you are a skilled Application Specialist looking for a new challenge, we encourage you to apply.
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