Auto Paint Counter Specialist
1 week ago
We are seeking a highly skilled Auto Paint Counter Specialist to join our team at West Springfield Auto Powered By Parts Authority. As an Auto Paint Counter Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities:
- Build and maintain productive relationships with existing customers
- Closing sales to achieve goals
- Work with customers in a professional and courteous manner
- Locate products that are difficult to find and negotiate with vendors to ensure the best deal
- Accurately quote products to customers
- Follow up with customers who have not ordered recently and ensure that customers have purchased quoted products
- Track lost sales
- Promote company specials
- Assist another counter person when necessary
- Foster and qualify new sales opportunities with new and existing customers
Requirements:
- Minimum 1 year's experience in counter sales in a highly competitive market or prior success and experience in auto body repair preferred
- Exceptional phone skills, positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening
- Existing customer base a plus
- Excellent negotiation, interpersonal and communication skills (both written and verbal)
- Knowledgeable and Passionate about exceptional customer service and exceeding sales goals
- Ability to build and maintain lasting business relationships
- General automotive knowledge preferred
- Results focused, producer, closer, committed to growth
- Experience with POS system a plus
- Proficient in MS Office applications, specifically MS Word and Excel preferred
- Time management and organizational skills
- Multi-lingual: Spanish and/or Chinese (Mandarin or Cantonese) a plus
Benefits:
- Medical Coverage
- Pharmacy Coverage
- Dental Coverage
- Vision Coverage
- Basic Life and AD&D
- Short Term Disability Coverage
- Voluntary Short Term Disability Coverage
- Voluntary Long Term Disability Coverage
- Flexible Spending Account
- Commuter Expense Reimbursement Account
- Health Savings Account
- Health Reimbursement Account
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- ID Theft Insurance
- Legal Plan Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Paid Holidays, Sick and Vacation
- Profit Sharing/401(k) Plan
- Employee Discounts on Merchandise
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status.
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