Restaurant Operations Manager

4 days ago

Saint Petersburg, United States Hardee's Full time
Job Overview

As a Restaurant General Manager at Hardee's, you will be responsible for leading a team of staff to deliver exceptional customer service and achieve sales growth through maintaining high standards in quality, service, and cleanliness.

Key Responsibilities:

  • Interview and hire staff to operate the restaurant to company standards and in compliance with local, state and federal regulations
  • Schedule staff to accommodate guest flow and speed of service standard
  • Control payroll to meet company labor cost standard
  • Train and develop shift managers and crew
  • Provide coaching and discipline as warranted
  • Conduct team meetings with management team and crew to discuss operational procedures, promotions, safety, security, training and recognition for outstanding results
  • Maintain an adequate supply of products and items necessary to operate the restaurant
  • Control inventory to meet company Food Cost standard
  • Produce reports and records based on company standards and in compliance with local, state and federal regulations
  • Maintain building and equipment using proper operating, cleaning, and preventative maintenance procedures and guidelines
  • Responsible for all cash handling within the store and ensuring cash handling procedures are adhered to
  • Ensure that personal appearance for self and crew meet company standards without exception
  • Model professional behavior with guests and staff at all times
  • Ensure all sanitation, safety and security policies and procedures are recognized and enforced to ensure a safe environment for all
  • Perform other tasks as directed by the District Manager and at all times represent Phase Three Star LLC in a positive and professional manner

Requirements:

  • Qualified applicants must have current experience as a Restaurant Manager with three years recent experience as a General Manager in a QSR
  • Excellent communications skills
  • Strong leadership skills with supervisory experience
  • Exceptional, proven Customer Service skills
  • Comfortable in a problem solving position in a fast paced environment
  • Proficient in using computers, MS Office, and email
  • Comfortable with planning, budgeting, scheduling, P&L management and financial analysis
  • Ability to manage a million dollar business
  • Must have professional references, submit to a background check and drug testing
  • Valid Driver's License and good driving record required

We offer competitive starting pay, bonus potential, an excellent benefits package (Medical, Dental, Vision, Life) and advancement opportunities as we continue to grow.

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