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Culinary Operations Manager

1 month ago

Overland Park, Kansas, United States Chartwells - Schools Full time
Culinary Excellence in Education

Chartwells, the leading provider of catering and support services to the education sector, is seeking a highly skilled Culinary Operations Manager to oversee all catering and service operations for our schools. As a key member of our team, you will be responsible for ensuring our kitchens and service counters run smoothly, delivering exceptional food experiences, and driving sales through innovative food and service concepts.

Key Responsibilities:
  • Lead and manage culinary and catering teams to achieve high standards of food quality and customer service
  • Oversee the efficiency of all in-unit catering operations, including inventory management, budget monitoring, and implementing action plans
  • Communicate regularly with line managers to monitor KPIs and targets
  • Represent Chartwells and maintain a positive brand image
  • Identify opportunities for new food or service concepts to drive sales
  • Liaise between customers and our culinary and service teams to exceed expectations
  • Support and train teams, leading from the front to ensure everyone can excel in their role
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams


Ideal Candidate:
  • Passionate about great-tasting food and exceptional customer service
  • Minimum of two years of catering experience
  • Experience managing teams in a similar role
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • Basic Food Hygiene certificate
  • Excellent financial acumen
  • Excellent communication and organisational skills
  • Ambitious and motivated individual who is always looking to upskill


Chartwells is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength