Floor Operations Manager
4 weeks ago
About Westlake Hardware, Inc.
Westlake Hardware, Inc. is a leading hardware retailer in the United States, operating over 220 neighborhood stores across the country. The company is committed to providing exceptional customer service and a positive shopping experience. As a Floor Supervisor, you will play a key role in ensuring the smooth operation of our stores, managing daily tasks, and leading a team of associates to achieve company goals.Key Responsibilities:
- Assist with managing overall store operations, including supervising staff, managing inventory, and maintaining store appearance.
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Assist with training and development of associates, ensuring they have the skills and knowledge needed to succeed in their roles.
- Participate in store meetings, contributing to discussions on store operations, sales, and customer service.
- Work closely with the General Manager and Assistant Managers to achieve company objectives and improve store performance.
Requirements:
- High school diploma or equivalent required; previous retail management experience preferred.
- Ability to work in a fast-paced environment, managing multiple tasks and priorities.
- Excellent communication and interpersonal skills, with the ability to work effectively with associates, customers, and management.
- Ability to lift up to 25 pounds and stand for long periods.
Compensation: Starting at $16.00 per hour. Westlake Hardware, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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