Patient Access Coordinator

4 days ago


Maryville, Tennessee, United States Blount Memorial Hospital Full time
Patient Access Specialist Job Summary

We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Blount Memorial Hospital. As a Patient Access Specialist, you will be responsible for ensuring seamless patient registration, pre-registration, and admission processes. Your excellent communication skills and ability to work effectively in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities:
  • Registration and Pre-Registration: Accurately register patients, verify insurance information, and obtain necessary documentation for admission.
  • Account Accuracy: Ensure accurate and timely processing of patient accounts, including point-of-service collections and insurance authorizations.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, reflecting the hospital's mission and values.
  • Communication: Effectively communicate with patients, families, and healthcare providers to ensure smooth transitions and resolve any issues that may arise.
Requirements:
  • Education and Experience: High school diploma or equivalent preferred. Some college preferred. Experience in customer service, clerical healthcare, or public relations preferred.
  • Skills: Intermediate computer and data entry skills with accuracy required, including a minimum 40 wpm keyboarding. Strong interpersonal and customer service skills that reflect organizational standards.
  • Knowledge: Knowledge of medical and insurance terminology, contract reimbursement and methodology, and governing agencies for healthcare (i.e. HIPAA, EMTALA, Medicare).
Benefits:
  • Competitive Pay and Benefits: Health, dental, and vision insurance, retirement plan with matching, flexible savings account, disability insurance, life insurance, paid sick time, paid time off, paid training, referral program, tuition reimbursement, and employee assistance program.


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