Business Services Liaison

2 days ago


Lancaster, California, United States JVS SoCal Full time
About JVS SoCal

JVS SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring, and placement assistance to diverse and multicultural populations. Our mission is to empower individuals to achieve dignity and economic independence through sustainable employment.

Job Summary

The Business Services Representative will lead connections between businesses and qualified, motivated candidates through a comprehensive range of solutions, including hiring, subsidized wages, on-the-job training, accessing business tax credits, and avoiding layoffs. The primary function and purpose of this position is to enable each participant to find employment and deliver motivational and educational workshops to economically disadvantaged participants in subject matters associated with gaining employment and becoming self-sufficient.

Key Responsibilities
  • Update job resource center and job boards on a regular basis, and assist clients with internet-based job search.
  • Monitor client attendance and progress.
  • Lead training classes addressing preparing for and getting employment based on a curriculum developed for the program.
  • Meet weekly and monthly deadlines and goals, serve as a role model for clients, meet with program participants daily, contact employers, and refer participants to jobs matched with their skills and aspirations.
  • Perform administrative tasks, such as updating/creating trackers, preparing reports, and updating computerized data systems.
  • Initiate, maintain, and develop employer relationships with the purpose of placing AJCC clients in jobs.
  • Develop employment opportunities primarily through recruitment and working closely with Career Coaches in finding employment for job-ready clients.
  • Conduct cold calls to perspective employers, communicate job leads to AJCC staff and partners, and update job boards in centers.
  • Conduct presentations to various groups/businesses as it pertains to job placement goals and partner agencies.
  • Host and lead virtual events, including job fairs, recruitments, Town Hall Meetings, Employer Roundtables, and other events using programs such as MS Teams, Zoom, and/or other virtual platforms.
  • Coach participants on interview skills, facilitate job readiness workshops, and assist clients in writing targeted resumes if needed.
  • Facilitate prescreening sessions to interview job seekers on behalf of the employer, and those qualified will be referred to the employer.
  • Maintain records and update case notes in the State database.
  • Meet contract goals for job placement, training completion, and job retention.
  • Collaborate with County and partner agencies on regional efforts, such as the Job Service Network (JSN) Job Fair, Business Services Division (BSD) efforts, and regional collaborations.
  • Execute employer services, including pre-apprenticeships, On-the-Job Training (OJT), Incumbent Worker Training (IWT), and Employer Training Panel (ETP) to leverage resources for employers and programs.
Requirements
  • Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills.
  • Prior experience with dislocated workers and high-risk populations is helpful.
  • Skills in facilitating groups, writing resumes, and working with diverse populations are useful.
  • Requires the ability to understand labor market information and employer requirements.
  • Public speaking and presentations are required.
  • Must be highly organized, detail-oriented, and work within time restraints and deadlines.
  • Work flexible hours, early morning, evenings, and weekends may be required.
  • Knowledge of WIOA common measures and requirement area plus.
  • Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
Education/Certification/Licensure
  • Minimum of 2-5 years of sales-related experience and Associate's degree is required.
  • Two years' experience in Workforce Development or career counseling is preferred.
  • Experience in recruitment or staffing industry highly desired.
  • Strong interpersonal, organization, multitasking skills required.
  • Critical thinking, self-motivation, and a high degree of integrity and ethics essential.


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