Customer Service Representative
3 days ago
We're seeking a highly organized and energetic professional to join our team as a Customer Advocate. As one of our first impressions with customers, you'll play a critical role in delivering a memorable experience during every interaction.
Key Responsibilities- Welcome in-shop customers and resolve customer concerns quickly and efficiently.
- Manage incoming calls, emails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations.
- Confirm and complete work order information, including insurance verification, additional parts, and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders, and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- Competitive weekly base pay starting at $21.75/hour.
- A benefits package valued at more than $10k*, including a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- High School Diploma/GED/Equivalent required.
- 1-3 years telephone operations or business administration experience required.
- Ability to provide world-class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
-
Customer Service Representative
4 weeks ago
Lancaster, California, United States Qonten Full timeJob Title: Call Center Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Call Center Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key...
-
Veterinary Customer Service Representative
4 days ago
Lancaster, California, United States Modern Animal Full timeRole SummaryModern Animal is seeking a skilled Veterinary Customer Service Representative to join our team. As a Host, you will be the first point of contact for our clients and work closely with our veterinary team to deliver exceptional customer experiences.Key ResponsibilitiesFacilitate member appointments and work closely with technology to ensure...
-
Customer Service Representative
4 weeks ago
Lancaster, California, United States The SYGMA Network Full timeJob Summary:This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.Key Responsibilities:Answer all incoming concerns/needs from...
-
Customer Service Representative
3 weeks ago
Lancaster, California, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member at Michaels Stores. As a Service Team Member, you will play a critical role in delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide friendly and attentive customer service, ensuring that all customers...
-
Customer Service Liaison
4 weeks ago
Lancaster, California, United States The SYGMA Network Full timeJob SummaryThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a key member of The SYGMA Network team, the goal is to assist and help resolve all customer needs as a Customer Service Representative, Customer Service, Sales Representative, Account Executive,...
-
Customer Service Representative
4 weeks ago
Lancaster, California, United States Safelite Group, Inc. Full timeAbout the RoleThe Customer Advocate is a key position at Safelite Group, Inc., serving as the first point of contact for customers. This role requires a high level of organization, energy, and professionalism to deliver exceptional customer experiences.Key ResponsibilitiesManage administrative processes, scheduling, work orders, and invoicing to ensure...
-
Customer Service Representative
2 weeks ago
Lancaster, California, United States Safelite Full timeAbout the RoleSafelite is seeking a highly organized and energetic Customer Advocate to deliver a memorable experience during every interaction with our customers. As a key member of our team, you will be responsible for managing administrative processes, scheduling, work orders, and invoicing, while also greeting customers in person and answering inbound...
-
Customer Service Ambassador
1 month ago
Lancaster, California, United States Circle K Stores, Inc. Full timeAbout Circle K Stores, Inc.We are a leading retail company seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide customer service and support to customers in a fast-paced...
-
Customer Service Representative
4 weeks ago
Lancaster, California, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly organized and energetic Customer Advocate to join our team at Safelite. As a first point of contact with our customers, you will be responsible for delivering a memorable experience through every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve customer concerns efficiently.Manage incoming calls,...
-
Customer Service Representative
4 weeks ago
Lancaster, California, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly organized and energetic Customer Advocate to join our team at Safelite. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels, including in-person interactions, phone calls, and emails.Key ResponsibilitiesWelcome customers in-shop and...
-
Customer Service Representative
1 week ago
Lancaster, California, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly organized and energetic Customer Advocate to join our team at Safelite. As a first impression with our customers, this role is responsible for delivering a memorable experience during every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve customer concerns quickly and efficiently.Manage incoming...
-
Customer Service Representative
2 weeks ago
Lancaster, California, United States Safelite Group, Inc. Full timeAbout the RoleWe are seeking a highly organized and energetic Customer Advocate to join our team at Safelite Group, Inc. This role is a key part of our first impression with customers, and we need someone who can deliver a memorable experience during every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve customer concerns quickly and...
-
Customer Service Representative
4 weeks ago
Lancaster, California, United States Safelite Group, Inc. Full timeAbout the RoleThe Customer Advocate is a key member of the Safelite team, responsible for delivering exceptional customer experiences through various touchpoints. This role requires a high level of organization, energy, and professionalism to manage administrative processes, scheduling, work orders, and invoicing, while also greeting customers in person and...
-
Customer Service Associate
2 weeks ago
Lancaster, California, United States Family Dollar Full timeFamily Dollar W.**About the Role**As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.**Key Responsibilities**• Greet customers and assist them with the selection of...
-
Customer Service Associate
7 days ago
Lancaster, California, United States Family Dollar Full timeFamily Dollar W.**About the Role**As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.**Key Responsibilities**• Greet customers and assist them with the selection of...
-
Sales and Customer Service Representative
2 weeks ago
Lancaster, California, United States Massage Envy Full timeUnlock Your Potential at Massage EnvyWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleAs a Sales and Customer Service Associate, you'll be...
-
Membership Service Representative
4 weeks ago
Lancaster, California, United States YMCA of Metropolitan L.A. Full timeJob Title: Membership Service RepresentativeWe are seeking a highly motivated and customer-focused Membership Service Representative to join our team at the YMCA of Metropolitan Los Angeles. As a key member of our membership team, you will be responsible for leading membership growth, providing exceptional customer service, and promoting our programs and...
-
Sales and Customer Service Representative
3 days ago
Lancaster, California, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.Key ResponsibilitiesProvide...
-
Sales and Customer Service Representative
4 weeks ago
Lancaster, California, United States Massage Envy Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.Key ResponsibilitiesProvide outstanding customer service and ensure every...
-
Sales and Customer Service Representative
1 month ago
Lancaster, California, United States Massage Envy Full time{"title": "Customer Service and Sales Associate", "sections": [{"title": "Overview", "content": "At Massage Envy Lancaster West, we're passionate about helping others feel their best. As a Customer Service and Sales Associate, you'll be part of a team that's committed to delivering an excellent experience and growing our member base to help more people on...