Program Specialist, PMO-Analytics, Audits and Controls Expert

5 days ago

Cincinnati, Ohio, United States CDK Global Full time
Program Specialist, PMO-Analytics, Audits and Controls

We are seeking a highly skilled Program Specialist to support the development process, prioritization, and utilization of PMO-Analytics, Audits and Controls. This role will be responsible for training users on our PMO process and expectations, as well as reporting adoption metrics at launch, and addressing questions from the organization's report users.

Key Responsibilities
  • Act as Project Owner for the PS-PMO, Analytics, Audits and Controls Team's Agile project management strategy.
  • Understand, utilize, and communicate the process for standardized data sets to ensure data analytics are consistent across the organization.
  • Work with cross-functional senior leaders and their teams to ensure projects and reports are meeting business needs, identifying, and documenting new projects, and suggesting new use cases for the existing project portfolio.
  • Train users on our project management process, dashboard, and reports developed by the team to ensure the adoption and utilization of the project.
  • Provide support and submit MS Planner tasks to resolve issues related to the team's portfolio of analytics & reporting.
  • Prepare and present reports to senior management on the team's pipeline and operational effectiveness.
  • Support the maturation of data and analytics strategy.
  • Manage the expectations of stakeholders and communicate impacts to timelines due to shifting priorities.
Requirements
  • Certification as Project Manager; CSPO, Agile coach, or 3+ years of experience as an Agile Project/Program/Analytics or Audits Manager.
  • Bachelor's degree in a relevant field such as Business Administration, Project Management, Computer Science, Computer Applications, or Communication.
  • Excellent communication and interpersonal skills with the ability to facilitate collaboration amongst cross-functional teams.
  • Experience training users on computer applications or reports.
  • Experience in managing and prioritizing multiple projects simultaneously.
  • Strong analytics and problem-solving skills, with the ability to identify and resolve roadblocks.
  • Experience with a data visualization tool such as Tableau, Power Bi, Plotly, Google Analytics/Charts, or Excel.
Preferred Qualifications
  • Experience in managing projects and reports while partnering with cross-functional C-level stakeholders.
  • Familiarity with data strategy, governance, and/or analytics.
  • Proficient in SQL.
  • Experience in marketing or the automotive industry.
  • Experience with SalesForce.

CDK Global offers a competitive compensation package, including a salary range of $89,000 - $110,000, as well as benefits and performance-based incentives. We are an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

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