Night Auditor

2 months ago


Rochester, New York, United States Comfort Suites Rochester Full time
Job Summary

We are seeking a highly skilled Night Auditor to join our team at Comfort Suites Rochester. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and reports, as well as providing exceptional guest service.

Key Responsibilities
  • Financial Reconciliation: Reconcile all hotel cashier transactions, review and organize management reports, and ensure the accuracy of guest billings and city ledger transactions.
  • Guest Service: Provide exceptional guest service, including check-in, check-out, switchboard operation, and reservations.
  • Reporting: Prepare and distribute necessary daily reports, including the Daily Operating Report, Discount Programs, Tax Reports, and other reports as required.
  • Cash Handling: Audit and reconcile all Front Desk and Food & Beverage Cashiers work, as well as consolidate and transmit all credit cards on a timely basis.
  • Communication: Effectively communicate concerns and/or related issues to all levels of management and respond to governmental inquiries upon receipt.
Requirements
  • Education: High School diploma or equivalent and/or one year of progressive experience in a hotel or related field.
  • Skills: Computer knowledge/skills, flexible and long hours sometimes required, sedentary work, and ability to multitask and prioritize departmental functions to meet deadlines.
  • Personal Qualities: Maintain a warm and friendly demeanor at all times, effectively communicate with all levels of employees and guests, and approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

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