Night Auditor

4 weeks ago

Rochester, Michigan, United States Davidson Hospitality Group Full time

Hotel Night Auditor Job Description

**Job Summary:**

We are seeking a detail-oriented and responsible Night Auditor to join our team at Royal Park Hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours.

**Key Responsibilities:**

* Perform front desk duties such as guest check-ins and check-outs during the night shift
* Process guest payments and maintain accurate records
* Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
* Assist guests with inquiries, requests, and any issues that may arise during the night
* Ensure the safety and security of the hotel premises during overnight hours
* Provide exceptional customer service and create a welcoming and positive atmosphere for guests
* Collaborate with other departments to address guest needs and ensure a seamless guest experience
* Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

**Requirements:**

* Prior cash handling experience necessary
* High school diploma or equivalent required
* 1-2 years of experience as a Night Auditor or in a similar role preferred
* Strong attention to detail and ability to multitask
* Excellent communication and problem-solving skills
* Read, write and speak English fluently
* Ability to work independently with minimal supervision
* Strong computer skills
* Ability to work flexible hours including overnights, weekends, and holidays

**About Davidson Hospitality Group:**

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. We are a trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, offering a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

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