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Clinical Care Coordinator
2 months ago
At Hackensack Meridian Health, we're committed to delivering exceptional patient care and advancing our mission to transform healthcare. As a Clinical Coordinator, you'll play a vital role in supporting our clinical teams and ensuring the highest level of care for our patients.
Key Responsibilities:- Collaborate with clinical teams to identify and develop programs that meet the needs of complex patients and families.
- Provide professional nursing care and support to patients with subspecialty needs, serving as a liaison between families and the subspecialty team.
- Maintain a communication system to ensure comprehensive and timely transmission of information to providers and multidisciplinary teams.
- Assess patient needs, collaborate with providers, and develop evidence-based solutions to meet desired measurable outcomes.
- Document all interventions, assessments, plans of care, interactions, care provided, and findings in the electronic medical record.
- Participate in the assessment, planning, implementation, and evaluation of care for the patient population, providing patient care including nursing assessments.
- Provide additional support to subspecialists to enable them to focus on the highest level of care, facilitating diagnostic testing, prescription refills, and other patient instructions requiring provider signature.
- Serve as a clinical resource person to staff, patients, families, and other team members, accessing the continuum to evaluate complex patients and identify appropriate desired outcomes and interventions.
- Develop and deliver education and operational guidelines to clinical staff.
- Participate in continuous process improvement efforts to improve patient outcomes, assure appropriate utilization of resources, and increase patient satisfaction.
- Responsible for subspecialty clinic oversight of supplies, coordinating clinics with providers, scheduling, and providing clinical direction to the assistant care coordinator.
- Maintain awareness of standards and regulatory agency compliance.
- Bachelor's of Science in Nursing
- Minimum of 3-5 years acute/primary care for specialty and population-specific nursing experience
- Proficient computer skills, including Microsoft Office and/or Google Suite platforms
- Excellent written and verbal communication skills
- Masters of Science in Nursing
- Knowledge of insurance authorization process and system navigation
- Understanding of CPT and ICD-10 coding
