Guest Services Representative
1 week ago
Hospitality - Hotel, Administrative Support
Position: Front Desk Clerk
Company: Hotel Resource
Category: Hospitality - Hotel, Administrative Support
Degrees Required: High School Diploma
Employment Type: Full-Time
Supervisory Responsibilities: None
Job Overview:
A reputable hotel is in search of a dedicated Front Desk Clerk. This role involves managing guest check-ins and check-outs, handling phone inquiries, and maintaining accurate guest records.
Key Responsibilities:
- Oversee the daily guest ledger and ensure accuracy
- Facilitate guest check-ins and check-outs, manage reservations, and address guest concerns
- Handle incoming phone calls and direct them appropriately
- Maintain organization and cleanliness of the front desk area
Qualifications:
- Minimum of 1 year experience in customer service
- Preferred 1 year experience in a hotel environment
- Basic computer skills required
- Ability to lift up to 10 lbs unassisted
- High School diploma or equivalent
Compensation: $15.00 per hour
Work Schedule: Monday to Friday, with shifts available from 7:00 AM to 3:00 PM or 3:00 PM to 11:00 PM. Flexibility for weekend availability is appreciated.
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