Account Executive

3 days ago

Brooklyn, New York, United States AEG Full time
About the Role

We are seeking a highly motivated and results-driven Account Executive to join our team at Brooklyn FC. As an Account Executive, you will be responsible for selling and servicing season ticket accounts, generating new leads, and creating innovative ideas to increase ticket sales.

Key Responsibilities
  • Offer a full menu of seating opportunities for all ticket packages, including seasons, packages, single-game, and group tickets.
  • Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals from current customers.
  • Effectively use CRM to maintain accurate records of all client and prospect interactions.
  • Use ticketing platform (SeatGeek) to describe and select available seat locations for patrons, and transact point of sale in system.
  • Participate and contribute in weekly sales meetings and training sessions.
  • Work in conjunction with club & USL league staff to promote and generate sales on all events while providing a great fan experience.
  • Establish relations with book of business to enhance customer service and retention.
  • Assist with any administrative ticket functions.
  • Assist with any special projects or duties as assigned by the VP of Ticketing.
  • Setting and conducting in arena and out of the office appointments.
  • Must be willing to work non-traditional hours, weekends, events, and game days.
Requirements
  • Bachelor's Degree or equivalent.
  • 1-2 years sales experience is preferred.
  • Excellent professional verbal and written communication skills.
  • Maintain a professional image and positive attitude.
  • Serve as a point of contact for ticket inquiries that come in through inbound phone calls, email, and social media.
  • Set and conduct in stadium, arena, and out of the office sales appointments.
  • Effectively use CRM to maintain accurate records of all client and prospect interactions.
  • Reach and exceed individual and team sales revenue goals.
  • Assist with managing and renewing season ticket members.
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization.
  • Ability to learn and master software programs including CRM and ticketing platform.
  • Ability to handle heavy volume of outbound and inbound phone calls and emails.
  • Candidate should possess excellent time management and organizational skills.
  • Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best.
  • Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients.
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
  • Candidate must have a strong work ethic and a desire to build a career in professional sports.
  • Spanish speaking ability a huge plus.
Compensation
  • Base Salary: $40,000-$50,000 (based on experience level).
  • Uncapped commission across both teams.
About Brooklyn FC

Brooklyn FC is defining the future of soccer in America. In 2024, Brooklyn will begin play in the inaugural season of the USL Super League team and in 2025 will launch a USL Championship team. Along with USL Academy teams. We represent the 77 neighborhoods in the Brooklyn borough and are dedicated to uplifting our community through our global sport.

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