Franchise - Customer Service Professional
13 hours ago
As a CSP/Receptionist at H&R Block, you will be the first point of contact for clients, providing a personalized and inviting experience. Your key responsibilities will include greeting clients, matching them with suitable tax professionals, scheduling appointments, and ensuring all client needs are met.
Key Responsibilities- Greet clients in a friendly and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Handle client exits by ensuring all current and future needs are met
- Maintain office cleanliness and organization with team members
H&R Block is a leading provider of tax preparation and financial services. We are committed to delivering exceptional client experiences and providing opportunities for our employees to grow and develop their careers.
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Tax Professional
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