Customer Experience Associate

3 days ago


Mt Airy, United States WEIS LLC Full time
Job Title: Customer Experience Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Support the sales floor team by assisting with merchandise displays, restocking shelves, and maintaining visual merchandising standards.
  • Process customer transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Work collaboratively with the sales floor team to achieve sales goals and meet customer needs.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on store merchandise.
  • Access to employee assistance programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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