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Customer Service Ambassador

1 month ago

Mt Airy, United States Sam's Club Full time
Customer Service Representative Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, handling inquiries, and ensuring a positive shopping experience for our members.

Key Responsibilities:

  • Provide accurate and timely information to customers on products and services.
  • Handle returns, exchanges, and complaints in a professional and efficient manner.
  • Manage customer transactions and maintain accurate records.
  • Assist in membership sales and renewal processes.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Strong communication and interpersonal skills.
  • Experience in customer service or retail preferred.
  • Knowledge of store products and policies.
  • High school diploma or equivalent.
  • Ability to handle stressful situations professionally.

Why Work at Sam's Club?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Customer Service Representative, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be challenged to provide excellent customer service and support to our members.